Help Centre

At Bonsai Finance we are always happy to answer any queries or questions that you may have. We have put together a list of the most commonly asked questions below. If you cant find the answer below get in touch using our contact form.

How does gotquid.co.uk work?

gotquid.co.uk is a broker, not a lender, and works with an exclusive range of lenders in return for a commission fee. We don’t directly offer loans. We allow customers to access our network of UK short term and installment lenders through our online form. We match customers with lenders in our network.

How much can I borrow?

Our panel of lenders can offer you between £100 – £5000.

What different types of loans do your lenders offer?

There are a variety of loans available for consumers. It’s important to understand the differences between them to see which one best suits your individual needs. Guarantor loans include an additional person on the loan, such as a friend or family member, who agree to repay the loan should the borrower miss a payment. Short term loans are small (usually under £1,000), no-collateral cash advances that are backed by future income. Personal unsecured loans are loans that are not secured against your assets, meaning they don’t require any form of collateral. Instalment loans can range up to several months and payments are spread out over the term of the loan.

How long does it take to apply for a loan and receive funds?

The online application takes a few minutes to complete. gotquid.co.uk will then run your application through our network of lenders in an attempt to match you with a qualified lender. This process takes minutes. If your application is accepted, you will be forwarded to the lender’s completion page so that you can sign for your loan electronically.

How will I receive my funds?

Your funds will be transferred electronically into the bank account you have provided in your application.

If approved for a loan by an independent third party lender, how quickly could I receive it?

In most cases, if you are accepted by a lender, the transfer into your bank account could happen as early as the next business day. This will vary depending upon your lender as well as your financial institution. If you have additional questions regarding the transfer time, please contact your lender

What are the eligibility criteria?

The eligibility criteria varies by lender. There are, however, standard criteria requirements that you will be expected to meet in order to apply. This includes the fact that you must be aged 18 years or older, live in the UK, have an active bank account into which you can receive direct debits and have a regular source of income.

Why do you require my personal information?

We require your personal information in order to present your application to our lenders so they can assist you by providing you a loan. Please refer to our Privacy Policy for more details about how we use your personal information.

Will you check my credit score?

gotquid.co.uk does not run any credit checks, however some lenders in our panel may do so as part of the application process, please ensure you read the terms provided by the lender before proceeding.

What is your Representative APR?

Our Representative APR is 1192% (variable). A Representative APR takes into account all charges associated with the loan, in addition to the interest rate.

What should I do if I have problems repaying?

If you have any issues repaying your loan, please contact your lender directly. They will be able to discuss repayment options with you. If you have more serious concerns about managing your money, you may contact Money Advice Service (www.moneyadviceservice.org.uk). Money Advice Service offers free advice to those who need to manage their money more effectively.